The cooling ring takes about 20 minutes to freeze, and it lasts between one and two hours depending on the temperature. We recommend buying a three pack, so you always have an extra one ready!

Yes, you can keep the ring in the freezer so it's ready to go!

No, it is not leaking or defective. It is a natural phenomenon that occurs when frozen gas is dissolved in a special refrigerant inside the tube, causing the release of air bubbles. However, it does not affect the effectiveness of the product!

Absolutely — we use high-quality materials to prevent leaks, and in the even you do puncture the ring, just wipe any liquid off your skin and clean it with soap and water.