Privacy policy

Last updated: June 25, 2026

This Privacy Policy describes how CoolTimeUSA (cooltimeusa.com, the "Site", "we", "us", or "our"), operated by 2 Willen 2 Ecommerce LP, collects, uses, and discloses your personal information when you visit, use, or make a purchase from the Site, or otherwise communicate with us.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages or products you view, the sites or search terms that referred you, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using cookies, log files, and similar technologies. You can control cookies through your browser settings.

When you make a purchase or attempt one, we collect "Order Information": your name, billing and shipping address, payment information (handled by our payment processor; we do not store full card numbers), email address, and phone number.

How We Use Your Information

We use your Order Information to fulfill orders (including processing payment, arranging shipping, and sending order confirmations), to communicate with you, to screen orders for potential risk or fraud, and, when in line with your preferences, to provide you with information or advertising relating to our products. We use Device Information to help screen for fraud and to improve and optimize our Site.

Sharing Your Information

We share your personal information with service providers who help us run our business, including Shopify, which powers our online store (see Shopify's privacy policy), our payment processors, shipping and fulfillment partners, and analytics providers such as Google Analytics. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request, or to protect our rights.

Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising through the Digital Advertising Alliance (optout.aboutads.info), the Network Advertising Initiative (optout.networkadvertising.org), and your device or browser settings. Please note that we do not alter our data collection practices in response to a "Do Not Track" signal from your browser.

Your Rights

If you are a resident of California, you have the right to access the personal information we hold about you, to ask that it be corrected or deleted, and to opt out of the sale of personal information. We do not sell your personal information. To exercise these rights, contact us using the details below.

If you are a resident of the European Economic Area, you have the right to access, correct, update, or delete the personal information we hold about you. We process your information to fulfill contracts we have with you (for example, to process your order) and to pursue our legitimate business interests. Your information may be transferred and stored outside of Europe, including in the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it.

Children

The Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "last updated" date above shows when this policy was most recently revised.

Contact

If you have questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at shop.cooltime@gmail.com. Our store is operated by 2 Willen 2 Ecommerce LP.