Terms of service

Effective date: June 25, 2026

This website is operated by 2 Willen 2 Ecommerce LP ("we", "us", or "our"), which offers the CoolTimeUSA store. By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including any additional terms and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully. If you do not agree to all the terms, you may not use the site or its services.

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction when using the Service.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted and may be altered to conform to technical requirements; payment information is always encrypted during transfer.

Products and Pricing

Products are available exclusively online and may have limited quantities. We have made reasonable efforts to display product colors and images accurately, but we cannot guarantee that your display will be accurate. Prices and product descriptions are subject to change at any time without notice, and we may modify or discontinue a product at any time.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information and should not be relied upon as the sole basis for making decisions. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to infringe upon our or others' intellectual property, to harass or discriminate, to submit false information, to upload malicious code, to collect others' personal information without authorization, to spam, or to interfere with the security features of the Service.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through it are provided "as is" and "as available" without any representation or warranty of any kind, except as expressly stated by us. In no event shall 2 Willen 2 Ecommerce LP or its owners, employees, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the Service or any products procured using the Service, to the maximum extent permitted by law.

Our cooling products are intended for personal comfort only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition. Discontinue use if you experience discomfort, and consult a medical professional regarding any health concern.

Indemnification

You agree to indemnify and hold harmless 2 Willen 2 Ecommerce LP and its affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Severability and Termination

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforceable to the fullest extent permitted, and the remaining provisions shall remain in effect. These Terms are effective unless and until terminated by either you or us.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Changes to Terms

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates here. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Contact

Questions about the Terms of Service should be sent to us at shop.cooltime@gmail.com. This site is operated by 2 Willen 2 Ecommerce LP.